Frequently Asked Questions

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Frequently Asked Questions
Providing only the best healthcare solution

Frequently Asked Questions

General FAQ

Scanmed Technology is a premier medical device distributor based in Singapore. We specialize in supplying high-quality medical equipment to healthcare providers, including hospitals, clinics, and medical institutions. Our goal is to enhance patient care by providing cutting-edge medical solutions and exceptional service.

Scanmed Technology is a premier medical distributor based in Singapore.


Our office is located at 192 Pandan Loop, #07-22, Singapore 128381

Our office hours are 8:30am to 5:30pm (Monday to Friday, except public holidays) 


Feel free to visit us, or contact us at +65 9618 5828 (tel) or (email) for any inquiries! 



We provide a comprehensive range of medical devices, including diagnostic equipment (ultrasound machines, MRI scanners), surgical instruments, patient monitoring systems (ECG, vital signs monitors), imaging systems (X-rays, CT scanners), and point-of-care devices and consumables. 

To learn more about the brands and products we carry, check out our Products page or contact us at +65 9618 5828 (tel) or (email) for any inquiries. We will be more than happy to assist you!





Yes, we offer personalised product demonstrations to help you understand the features and benefits of our devices. To schedule a demonstration, please contact our sales team at +65 9618 5828 (tel) or (email). We will be happy to assist you!

Absolutely. You can download our latest product catalog from the Products page on our website. If you prefer a physical copy, you can request one by contacting us directly.

Yes, we pride ourselves on offering comprehensive after-sales support to ensure your equipment operates optimally. Our services cover a wide range of needs, including installation, maintenance, and technical assistance. At Scanmed, we are dedicated to providing excellent service, whether it’s for new purchases or existing machinery.

Our team of highly trusted professionals is equipped to troubleshoot errors and provide the necessary support for all your equipment. We encourage you to reach out to us for assistance, even if you did not purchase your machinery from us.

Our services include:

  • Preventive Maintenance: Regular check-ups to prevent potential issues.
  • Corrective Maintenance: Repairs and adjustments to fix any malfunctions.
  • Troubleshooting: Identifying and resolving any operational problems.
  • Ad Hoc Service: On-demand support as and when needed.
  • Commissioning: Ensuring your equipment is set up and functioning correctly from the start.
  • Installation: Professional setup of new equipment to guarantee optimal performance.

Do not hesitate to contact us for any support needs you may have. We're here to help you maintain the highest standards of operational efficiency and patient care.

Yes, we actively seek partnerships with healthcare providers and other businesses to expand our reach and improve healthcare delivery. For more information, please contact our business development team.

Our dedicated technical support team is here to assist you with any issues or questions you may have. You can reach out to them through the following methods:

Telephone: +65 9618 5828
Online Form: Visit the Contact US page on our website and submit a request through the online form.

Our team is committed to providing prompt and effective solutions to ensure your equipment operates smoothly. Don't hesitate to contact us for any technical support needs.